Frequently Asked Questions - General

The main cause of fading is ultra-violet light, however there are a number of other factors to consider when fade control is contemplated. The main problem is ultra-violet, but even if all solar UV is blocked at the windows by a UV film, there may still be serious problems caused by Ultra-violet from display lighting.

Fluorescent lights are the main offenders in terms of ultra- violet output, but many types of display lighting produce high levels of UV radiation. To make matters worse, display lights are normally high intensity and are frequently close to the items on display. Many are also housed in efficient reflectors which concentrate the light and ultra-violet rays on the items for which fade protection is required.

It is thus clear that lighting must be considered when a total fade control programme is required. In addition to UV, visible light and infra-red (heat) cause some fading. As a guide, UV causes about 40% of (solar caused) fading. Visible light and heat each cause about 25% and the balance is caused by other factors.

On this basis, if solar fading is to be controlled, we need to stop not only the UV, but also a large proportion of the heat and light as well. Sun protection films can absorb up to 99% of these damaging rays. The use of these films in has considerably reduced the loss of goods through ultra-violet damage, especially when low UV lighting is used as well.

No.  Only a tinted or opaque band across the top of the windscreen is permitted and must be no lower than 10% of the height of the windscreen and also above the portion of the windscreen swept by the wipers.

Yes. We have films suitable for almost any application, so we can tint the windows of boat, caravan or tractor. In fact, we can apply film to almost any glass surface in any building or vehicle.

When it is installed by a qualified installer, in accordance with the manufacturer's recommendations, we guarantee that your SunGard Film will not peel. We have the best guarantee in the business for your protection, so your windows will look great and perform well in the long term.

Inferior products, or film installed by poor workmen can peel. So why take risks? Choose SunGard film installed by a SunGard professional and you will have peace of mind, knowing that you have selected the best film, installed by the best tradespeople and it is backed by the best guarantee.

Yes it can. In the unlikely event that you need to remove your film, contact the company from whom you purchased the product of SunGard Australia for a quotation to remove it or advice on how you can do it yourself.

Considerable care must be taken to ensure that the glass is not damaged in the removal process.

The removal procedure is quite a lengthy process as your film is designed to last for many years and the adhesive system is designed to be permanent.

Solar film does reduce the natural light, but your eyes are capable of adjusting to very bright or very dark conditions. It is difficult to see well at either extreme.

You will have great difficulty reading a book in bright sunlight, just as you will in low light levels, but the difference in light intensity is huge. Our eyes can cope with these changes but are happiest when it is neither too dark, nor too bright.

In most situations, we recommend a window film that will not significantly reduce your seeing-ability after the windows have been treated.

Under certain conditions, window film will exhibit iridescence. This phenomenon usually occurs at night, when the source of illumination within a building is fluorescent lighting.

The amount of iridescence may vary from almost imperceptible, to very visible and most frequently occurs when the film is constructed using one or more layers of sputtered metal. It can however occur in non-reflective films as well.

When iridescence does occur in window film, the only way to stop it is to prevent the fluorescent light from illuminating the film.